Terms & Privacy
These terms and conditions apply to Dior SullivanDesigns Web site located at www.diorsullivandesigns.com and all associated Web sites linked to www.diorsullivandesigns.com by its subsidiaries and affiliates.
Please read these terms and conditions carefully. BY USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
Information on our Site At Dior Sullivan Designs, we make every effort to ensure that our online catalog is as accurate and complete as possible. If you purchase an item that has been sold out, we will contact you and issue a refund immediately. In order to give you the opportunity to view our pieces in full detail, some pieces may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, size may vary slightly.
On our site, we provide the measurement of each piece based on our manufacturing specifications.
What information do we collect?
We collect information from you when you place an order or fill out a form. When ordering or you will be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways: • To personalize your experience (your information helps us to better respond to your individual needs) • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) • To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. • To administer a contest, promotion, survey or other site feature • To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. After a transaction, your private information (credit cards, billing info, etc.) will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Childrens Online Privacy Protection Act Compliance We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age.
Our website, products and services are all directed to people who are at least 13 years old or older.
As Dior Sullivan Designs wants to ensure customer satisfaction. If something is wrong within 14 days of receiving your piece due to faulty workmanship, we will take care of it. That being said, precious metals erode and stones can become damaged over time. When normal wear occurs, repairs can be done for a repair fee.
Contacting Us If you have any questions, please do not hesitate to Contact Us.